What this service solves

Vendor Central has a different operating system than Seller Central. Purchase orders, agreements, shortages, chargebacks, and buying-team communication all affect margin.

ALFI supports the daily mechanics of 1P while connecting those operations to advertising, catalog, creative, and recovery strategy.

1P operating desk

Vendor Central is managed as a weekly account-health queue.

Every week should reduce account drag, recover avoidable leakage, and improve buying-team leverage.

Signal PO and ASN flow

Operational misses create shortages, chargebacks, and catalog instability before marketing can help.

Review PO acceptance, shipment timing, and compliance exceptions.
Signal Chargeback source

Chargebacks often repeat from the same packaging, routing, or documentation issue.

Resolve the cause, not just the dispute.
Signal Buying-team leverage

Negotiations improve when the account has clean performance, demand data, and margin context.

Prepare account evidence before escalation or terms discussions.

How ALFI partners

Vendor Central gets senior attention because the stakes are operational.

A junior checklist will not fix PO flow, chargebacks, negotiation leverage, and hybrid channel pressure. ALFI acts like a strategic operating partner for the account.

  • Founder-led oversight keeps 1P decisions connected to profit, cash flow, and channel strategy.
  • We support the uncomfortable conversations: terms, shortages, compliance, catalog health, and where Amazon is pushing margin down.
  • The relationship is built on trust and retention, not long-term contractual pressure.

What ALFI handles

PO Operations

Manage purchase order workflows, ASNs, shipment accuracy, and operational hygiene.

Chargebacks

Dispute eligible chargebacks and prevent repeated compliance misses.

Catalog Health

Resolve content, variation, and listing issues that block conversion or operations.

Negotiation Support

Prepare data and recommendations for terms, programs, and buying-team discussions.

Outcomes we optimize for

  • PO and shipment workflow support
  • Chargeback prevention and dispute management
  • Shortage claim review and reimbursement recovery
  • Catalog and variation cleanup
  • Vendor agreement and buying-team negotiation support

How the work runs

  1. 01

    Stabilize operations

    We identify the recurring operational issues causing margin leakage.

  2. 02

    Recover and prevent

    We dispute eligible past issues while fixing workflows that create new ones.

  3. 03

    Connect strategy

    Vendor operations feed the broader growth plan instead of sitting in a silo.

Questions buyers ask

Do you manage hybrid 1P and 3P accounts?

Yes. Hybrid accounts are common, and they need both marketplace strategy and channel discipline.

Can you negotiate directly with Amazon buying teams?

We support negotiation strategy, data preparation, and communication workflows. The exact involvement depends on your account and permissions.