What this service solves

Amazon errors add up: lost inventory, damaged returns, fee miscalculations, shortage claims, invoice deductions, and chargebacks.

We audit historical leakage, file claims, and then fix the operational causes so recoveries are not just one-time wins.

Recovery ledger

Claims are prioritized by evidence quality, recovery value, and repeat leakage.

The working ledger tracks what Amazon owes, what evidence supports it, and what process caused the leak.

Signal Transaction mismatch

Lost inventory, return errors, fee mistakes, and invoice deductions each require different proof.

Classify claims before filing so evidence matches the case.
Signal Aging window

Older claims can lose eligibility or become harder to prove.

Prioritize high-value claims inside recoverable windows.
Signal Repeat cause

Recoveries are useful, but recurring deductions point to an operational defect.

Turn claim patterns into prevention work.

How ALFI partners

Recovery work is aligned by incentives from day one.

Reimbursements should feel straightforward: if we recover value, you win. If a pattern keeps costing you money, we help fix the operating cause instead of just filing more tickets.

  • Performance pricing is available, so incentives can be directly tied to recovered value.
  • We explain what was filed, what was recovered, and what should change operationally.
  • No long-term commitment is needed for us to prove whether recovery work belongs in the relationship.

What ALFI handles

3P FBA Recovery

Find lost inventory, damaged inventory, return errors, and fee mistakes in Seller Central.

1P Vendor Claims

Investigate shortage claims, invoice deductions, and chargeback disputes.

Historical Audit

Review eligible account history to identify missed recovery opportunities.

Prevention

Turn recurring claim patterns into operational fixes.

Outcomes we optimize for

  • FBA lost and damaged inventory recovery
  • Return, refund, and fee-error claim review
  • Vendor Central shortage and chargeback disputes
  • Historical lookback audits where eligible
  • Leakage reporting tied to operational fixes

How the work runs

  1. 01

    Pull account history

    We collect the transaction, inventory, invoice, and chargeback data needed for review.

  2. 02

    File evidence-backed claims

    Claims are prioritized by recoverability, value, and documentation strength.

  3. 03

    Report recovered value

    You see what was filed, what was recovered, and what operational changes reduce future leakage.

Questions buyers ask

Do you charge only when money is recovered?

Performance pricing is available for recovery work. The exact model depends on account type, scope, and historical volume.

Can you recover money from Vendor Central as well as Seller Central?

Yes. ALFI supports both 1P and 3P recovery workflows.